Privacy Policy and Terms of Use

Welcome to Mood & Memory Clinic. We are deeply committed to maintaining the confidentiality and integrity of all information related to your use of this website, moodandmemoryclinic.com.

By using this website, you agree to the terms of this combined Privacy Policy and Terms of Use.

Privacy Policy

1. Information We Do Not Collect

This website is designed to be purely informational and, therefore, does not collect, store, or process any personal, medical, or identifying information from visitors.

We do not use contact forms that collect names, email addresses, or health details.

We do not use cookies, tracking technologies, or analytics tools that identify individual visitors. We do not collect payment or insurance information through this site.

2. Patient Portal and Third-Party Services

For current patients, this website includes a link to our secure, HIPAA-compliant patient portal, hosted by Therapynotes.com. When you click the portal link, you are immediately redirected to Therapynotes.com secure site.

Any personal or medical information you enter there is protected in accordance with HIPAA regulations.

We do not have access to your login credentials or any data entered directly into Therapynotes.com.

Please review TheraNest’s privacy policy for details about their data handling practices.

3. Our Official Notice of Privacy Practices (NPP)

As a healthcare provider, we are required by law to maintain the privacy of your protected health information (PHI) and to provide you with our Notice of Privacy Practices (NPP).

The NPP describes how medical information about you is used and disclosed, and it governs all of your communication and medical records with our office.

You can access the full NPP here: therapynotes.com

4. Links to Other Websites

Our website may contain links to external, third-party websites (therapy notes.com). We are not responsible for the content, security, or privacy practices of those external websites.

5. Payment and Insurance

Our practice operates on a private-pay basis and does not accept insurance. No insurance or payment information is collected or processed through this website.

6. Updates to This Policy

We may update or modify this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted on needed basis in future.

7. Contact Us

If you have any questions about this Privacy Policy or our website, please contact us at:

MOOD AND MEMORY CLINIC 

1603 Medical Parkway Bldg, Suite 320 Cedar Park, Texas 78613 

Phone: (512) 774-3900

Terms of Use

1. No Medical Advice and No Relationship Created

This website is provided for informational and educational purposes only. The information presented here should not be interpreted as medical or psychiatric advice and does not establish a therapist–patient or doctor–patient relationship.

2. Not for Emergency Use

This website and our patient portal are not intended for emergency or crisis situations. If you are experiencing a mental health emergency, please: Call 911.

Go to your nearest emergency department.

Contact the 988 Suicide and Crisis Lifeline by dialing 988.

3. Intellectual Property and Copyright

All content on this website—including text, graphics, logos, posts, and design elements—is the copyrighted property of Mood & Memory Clinic unless otherwise noted. All rights are reserved.

You may view and print content from this site for your personal, non-commercial use only. Any other reproduction, distribution, or commercial exploitation of the content is strictly prohibited without our express prior written permission.

4. No Guarantee or Warranty

The information provided is offered “as is” and for general educational purposes only. We make no warranties or representations regarding the completeness or reliability of the information presented. Your use of this site is at your own discretion and risk

5. Limitation of Liability

Mood & Memory Clinic and its staff shall not be held liable for any damages resulting from your use (or inability to use) this website or any linked resources.

6. Governing Law

These Terms of Use shall be governed by and interpreted according to the laws of the State of Texas, without regard to its conflict of law principles.

7. Acceptance of Terms

By using this website, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy and Terms of Use.

8. NOTICE CONCERNING COMPLAINTS

Complaints may be reported for investigation at the following address:

Texas Medical Board
Attention: Investigations
333 Guadalupe, Tower 3, Suite 610
P.O. Box 2018, MC-263
Austin, Texas 78768-2018

Assistance in filing a complaint is available by calling the toll-free number: 1-800-201-9353